Privacy Policy for ColdyStore
Section 1: What Information Do We Collect?
Personal Information
When you purchase from our store, we collect personal information such as your name, address, and email address.
Device Information
When you browse our store, we automatically collect device information including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we gather data on the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with them. We refer to this as “device information.”
Section 2: How Do We Use Your Information?
We use the collected information in the following ways:
Order Fulfillment
To process and ship your orders.
Communication
To send you order confirmations, updates, and resolve any issues with your purchases.
Marketing
With your consent, we send you promotional materials about our products, services, and offers.
Website Improvement
To analyze site usage and optimize the user experience.
Security and Fraud Prevention
To protect our website and your data from unauthorized access or misuse.
Section 3: Consent
How Do We Obtain Your Consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply your consent to our collecting and using it for that specific purpose only. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent or provide an opportunity to decline.
How Can You Withdraw Your Consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at Email: [email protected].
Section 4: Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service. We may also share information with trusted third-party service providers who help us operate our business, such as:
- Payment gateways
- Shipping companies
- Marketing and analytics platforms
Section 5: Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. These measures include:
- Data encryption during transmission (SSL)
- Regular data backups
- Firewall and antivirus software
- Employee training on privacy and security
Section 6: Cookies
We use cookies to collect information about your browsing behavior on our website. This helps us personalize content and ads, analyze traffic, and improve your experience. For more details, please refer to our cookie policy.
Section 7: Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the information we hold about you.
- Right to Rectification: You can correct any inaccuracies in your information.
- Right to Erasure: You can request that we delete your information in certain circumstances.
- Right to Restriction of Processing: You can request that we limit the use of your information.
- Right to Data Portability: You can request to receive your information in a structured and machine-readable form.
Section 8: Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Contact Us
If you have any questions or concerns, please contact our Customer Support Team at:
- Email: Email: [email protected]
